Open and honest, with a no surprises approach

Over 15 years ago, founders Jon McPhee and Shane Hewson noticed a Quality gap in the market between large vendors and the organisations they serviced. Initially, the Qual IT brand was built on testing services, today, Qual IT’s independent, integrated Quality Assurance team of 250+ specialists comprises Consultants, Business Analysts, Engineers, and Testers to deliver services that ensure you have the right approach and coverage of your quality outcomes and solutions throughout your organisational journey. Watch the following video to learn more about Qual IT.

Learn more about Qual IT

Learn more about Qual IT

“Our clients tell us that they choose us because we’re always ready to respond to their needs and deliver, no matter what the complexity, timescale or other challenge,” says Shane Hewson,  Managing Director. “We build strong, open relationships with our clients and we’re accountable for results.  When dealing with Qual IT, you can expect a "do it once, do it right" approach.”

Jon McPhee, Managing Director says “Our success is down to the skills and knowledge of our staff and we therefore have a strong focus on personal development, retention and knowledge management. We have developed a structured capability management framework which defines career paths, success profiles and development plans and we facilitate an environment where mentoring, collaboration and information sharing are the norm."

Qual IT can give you confidence in your next technology project through:

  • Our principles - we’ve always been focused on forming strong relationships with clients, communicating effectively, and staying accountable.
  • Our people - all our people are experienced, qualified, and competent. They’ve proven their worth in QA environments, so you know they’ll be able to deliver on your projects. 
  • Our processes - we’re set up to respond quickly, meet deadlines, and adapt to changing circumstances without compromising on quality service.


Our Team of Experts

We have delivered honest, practical QA solutions to some of New Zealand’s largest organisations. Our work across industries has included local and central government, SOEs, logistics, freight forwarding and shipping, aviation, IT, health, agriculture, insurance, banking, retail, transport, utilities, education, property, and telecommunications. We are trusted partners of some of New Zealand’s largest enterprises including NZ Police, Transpower, NZ Transport Agency and BNZ.

Our clients choose to work with us because they know we’ll help them deliver on major technology investments.

Meet some of the team behind our success.

 Meet the Team


Our Partners

With Qual IT's strong network of partnerships we can deliver exceptional outcomes. Together, we provide the best services and solutions to our clients through our integrated, open and collaborative approach to achieve real business value. 

Meet our Partners


Quality Assurance professionals Shane Hewson and Jon McPhee founded Qual IT in 2004 after they saw an opportunity to deliver open, honest, no surprises QA solutions in the New Zealand market.

Since then, Qual IT has provided IT Quality Assurance services to some of New Zealand’s largest and most successful organisations and grown into a company with a client list of over 80 organisations across NZ and overseas, covering most industry sectors and with a team of over 240 permanent and contract QA professionals.

Qual IT HQ is in Wellington and has a significant presence in both Auckland and Christchurch as well as a satellite office in Hamilton.

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